Below FAQ are some common concerns of our clients before purchasing the jewelry.
If you have other questions, please just send it to m@bfriesian.com.
Need Help?
Absolutely. We are committed to sourcing ethically and ensure that our gemstones are conflict-free, adhering to international standards.
Yes, we provide international shipping to many countries. Shipping details and costs are available at the checkout.
Our jewelry features a variety of high-quality materials such as 925 sterling silver, 14k and 18k gold, and responsibly sourced gemstones.
We offer comprehensive care instructions on our website, including tips for cleaning and maintaining various jewelry types.
We offer a hassle-free 30-day return policy. If you are not satisfied with your purchase, you can return the item for a full refund or exchange.
We offer certain customization options. Contact our customer service to discuss personalized engraving or custom designs.
Yes, certain items come with a certificate of authenticity. Please check the product description for details.
We stand by the quality of our products. Many of our items come with a warranty against manufacturing defects. Details can be found in the product description.
Once your order is confirmed, you'll receive a tracking number via email. You can use this to track your shipment on our website or through the shipping carrier's website.
Yes, we have physical stores at select locations. Please check our 'Store Locator' on the website for details on our locations and opening hours.
